Business Leader & Author Rocky Romanella on Why Values Matter for Customer Bliss

"Whether institutional or personal values, customers are drawn to organizations and people who share similar beliefs. These principles make up the foundation of your mission and reputation. Take it from me, they are not merely words. They will become part of your character over time," Rocky Romanella—thought leader, author, CEO, and nationally-recognized speaker— writes in a guest post published on Customer Bliss blog.Read the full post here: http://www.customerbliss.com/why-values-matter-to-your-customers/